1. Our terms are payment with order.
2. Anticipated despatch times quoted WILL NOT include the day that we receive your order unless:
a. Your order is placed online with artwork uploaded & payment received by 11.00 am.
b. Your order is received by guaranteed post or some other guaranteed service by 11.00 am.
c. Your job & payment is delivered to Pixo Studios by hand before 11.00 am.
3. In order to achieve our despatch times we require a Client Proof Copy with your work. Pixo Studios will not be responsible for any errors in the printed work where these errors were also on this proof.
4. If we receive incomplete files, corrupt files or files which are of inadequate quality to use for print then, we will 'Stop the Clock' on the despatch until the problem is resolved.
5. Where printing is despatched on time from Pixo Studios but is delivered late due to a shortcoming of our carriers, Pixo Studios will credit back, and be responsible for, the cost of the carriage only.
6. Pixo Studios working days are Monday to Friday excluding Bank Holidays.
7. Pixo Studios work hard to ensure the printing we supply is perfect. In the unlikely event of work being unacceptable due to a shortcoming at Pixo Studios then we will urgently reprint or otherwise make the job good. Pixo Studios are unable to both reprint & credit the same job.
8. See also our General Terms and Conditions. |
